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Visiting Policies & Hours

Department of Juvenile Services encourages family members to visit and keep in touch with youth in the care of Department of Juvenile Services. All Department of Juvenile Services youth are able to receive visitors, subject only to the limitations that are necessary to maintain order and security at the facility. Within safety limits, authorized visitors may have opportunities for physical contact.

Who can visit

  • Mother/ father
  • Legal guardian / custodian
  • Maternal and paternal grandparents
  • Stepparents, siblings, stepsiblings (photo identification is not required if under 16 years of age and accompanied by parent or legal guardian / custodian)
  • Spouse or child (offspring) of youth in DJS care, (child must be accompanied by the Department of Juvenile Services youth’s parent or legal guardian / custodian​)
  • Significant persons - means an individual identified by the youth who plays a supportive role in the youth’s life. This could include a coach, mentor, teacher, or an additional family member, etc.​
  • Other Eligible Visitors (with valid photo identification and certification/license):
    • A youth’s attorney may visit at any reasonable time.
    • Clergy may arrange visits by contacting the youth’s facility case manager and must be approved by the Facility Superintendent or designee.

Important conditions for visitors

  • All eligible family visitors under the age of 21 must be accompanied by a parent.
  • All visitors must have valid photo identification (ID).
  • All visitors must be cleared by the community case manager.
  • Each youth may have up to two v​isitors per visit.
  • Visitors may not bring personal belongings such as handbags and phones into a facility.
  • All visitors are subject to a pat down search and a scan with a metal detector.

Appropriate attire

  • All visitors must be dressed appropriately. For example: form fitting, revealing clothing, or inappropriate slogans on clothing are not allowed.
  • No open-toed shoes allowed.
  • All hats, headdresses, scarves, shawls, coats, including religious apparel must be searched​.
  • In the event that you come to the facility with inappropriate clothing, you will be given alternative clothing to wear.

Visitation hours and arrangements

  • Visitation is offered seven days a week and requires 24-hour notice from the family to the Facility Case Manager Specialist (CMS). View visitation hours for your child's facility.
  • Visitation cannot be scheduled during the school day or during meal times.
  • Special visits outsid​e of the regular schedule may be arranged by contacting the youth’s facility case manager. All special visits must be approved by the facility superintendent.​​
  • A youth may refuse a visitation.

Visit termination

A particular visit may be terminated or visitation privileges suspended if the safety or security of the facility is involved or a visitor is under the influence of drugs, alcohol, or their behavior is otherwise inappropriate, including:

  • refusal to submit to pat down and metal detector wand search procedures;
  • refusal or failure to provide sufficient identification or the falsification of identification;
  • under the age of 21 not accompanied by a parent or guardian;
  • verbally or physically disruptive behavior by the youth or the visitor;
  • disturbing other person(s) in visiting area;
  • excessive physical contact between the visitor and the youth;
  • bringing contraband into the facility;
  • assisting in an escape (criminal charges will also be filed);
  • failure or refusal of visitor to adhere to dress requirements;
  • refusal of visitation by youth; or violation of facility rules by the youth or the visitor.